Join Michael Hill Townsville (Aitkenvale) – Where Passion Meets Purpose

Are you enthusiastic about creating unforgettable customer experiences? Do you thrive in a fast-paced retail environment and enjoy connecting with people?

If you're driven to exceed KPIs and make a meaningful impact, we want to hear from you.

About Michael Hill

Since 1979, Michael Hill has been a symbol of timeless elegance and exceptional craftsmanship. With stores across Australia, New Zealand, and Canada, we are proud to be a Responsible Jewellery Council certified company. Our mission is to celebrate life’s meaningful moments, foster an inclusive workplace, and support sustainability.

What We Offer

• Structured Training: Begin your journey with our 12-week ‘Stepping Stones’ program, designed to build your product knowledge and customer service skills.

• Work-Life Balance: Enjoy a rostered schedule with planned days off to support your personal and professional wellbeing.

• Performance-Based Incentives: Earn monthly bonuses based on your achievements and contributions.

• Recognition and Celebration: Be part of a team that values and celebrates individual and collective success.

• Team Member Discounts: Access exclusive pricing on our jewellery range.

What We’re Looking For

• Sales Professional: You’re passionate about helping customers find the perfect piece and delivering a premium in-store experience.

• Goal-Oriented and Customer-Focused: You thrive on meeting sales targets and KPIs in a customer-centric environment.

• Creative and Detail-Oriented: You take pride in maintaining store presentation and creating engaging displays.

• Eager to Learn and Grow: You’re motivated to develop your skills and advance your career within a supportive team.

• Flexible and Reliable: Available to work evenings, weekends, and public holidays on a rostered basis.

The Opportunity

We offer a guaranteed 38 hours per week and the chance to immerse yourself in the Michael Hill story—from our luxurious products to our rich heritage. You’ll be a key part of a team that delivers a world-class customer experience.

A Brand with Purpose

Michael Hill is committed to sustainability and corporate responsibility. By joining us, you’ll contribute to meaningful progress for our products, our planet, and our people.

Apply Today!