Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Fountain Gate as a valued Assistant Store Manager you’ll be helping our customers mark life’s most memorable moments.

At Michael Hill Fountain Gate, located in one of Melbourne’s busiest and most vibrant shopping centres, you’ll be leading a high-performing team with a loyal customer base and strong foot traffic - giving you the perfect platform to showcase your leadership and drive results.

You will enjoy

• Dedicated training and development programs to set you up for success - 12 week 'Stepping Stones' to immerse you in product knowledge and leadership
• Additional mentorship available for those that want to progress further in retail leadership
• An attractive salary with monthly and annual incentives for sales performance achievements
• A focus on Work / Life balance with planned in advance rosters with two consecutive days off (typically Friday’s & Saturday’s) - your flexibility to adjust when required will be appreciated as we trade late nights, weekends and public holidays
• Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance
• Enjoy Team Member Purchase Privilege with exclusive pricing on our products
• A welcoming and cohesive team environment you will be supported to achieve performance milestones

About you

One of our values are We are Inclusive & Diverse which is why we are welcoming applications form all individuals who are able to demonstrate:

• Be personable and approachable in a strong sales environment, and maintain a positive, productive outlook on team performance, management and development
• Create a premium experience and connect with customers to discover their own story; showcasing extensive product knowledge
• Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets having a willingness to coach and develop team members in this area
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a highly dynamic environment
• Demonstrate a proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store
• Complement our premium brand through impeccable personal, store and team presentation

About us

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.

Location: Narre Warren, 3805