Join Michael Hill as a Full-Time Administrator
Support our retail network by ensuring seamless repair processes and exceptional service delivery from our Service Centre in Geebung.

More About the Opportunity:

We’re excited to offer a permanent, full-time opportunity at our Service Centre in Geebung, Brisbane. This role is perfect for someone with strong administrative skills and a keen eye for detail, looking to contribute to a fast-paced and supportive team environment.

You’ll be responsible for managing the flow of jewellery repairs - from booking and tracking to invoicing and dispatch - ensuring accuracy and efficiency at every step. 

Key Responsibilities:

• Daily booking and data entry of repairs from our retail stores with a focus on accuracy and lead times.
• Communicating with stores via email and phone to provide updates and support.
• Performing quality checks on completed repairs.
• Sending repair quotes to stores and tracking approvals. Following up on expected job completions.
• Building strong relationships with stores, suppliers, and stakeholders.
• Invoicing and packing completed repairs for return to stores.

More About You:

• Available Monday - Friday from 7.30am to 4 pm
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Intermediate computer skills.
• Excellent Administration Skills

At Michael Hill we offer:

• A supportive, diverse and inclusive team.
• Join a global retail leader committed to your professional development.
• Exposure to global experiences and audiences- Australia, New Zealand & Canada.
• Discounts across our full range of brilliant products.

Join a Brand with Purpose

At Michael Hill, we’re committed to sustainability, ethical sourcing, and corporate responsibility. Be part of a company that’s shaping a better future — for our customers, our planet, and our team.

Take Your Step to Brilliance – Apply Now!