Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Chermside as a valued Assistant Store Manager you’ll be helping our customers mark life’s most memorable moments.

As one of Brisbane’s flagship stores Michael Hill Chermside, is a platform for someone looking for career progression and development in luxury retail. As we look to add a new Assistant Store Manager to the team, our ideal candidate for this role sees Store Management as their next step. With an existing understanding of sales and people management skills, likely from a senior sales or supervisor role, this opportunity will take you beyond the foundations of leadership and have you initiating and managing change, executing company strategies and managing performance at a higher level. Under a network of tenured store, regional and national leaders, the opportunities for you to not only develop yourself, but your team are endless.

You will enjoy

• An attractive monthly incentive program in with a possible OTE of $80,000 - $85,000 p.a
• Dedicated on-the-job training to set you up for success – an initial 12 week 'Stepping Stones' program to immerse you in product and operations knowledge
• An individualised development plan that will be implemented alongside your Store and Regional Manager to support and fast-track your growth
• A supportive and knowledgeable network of Assistant Store Managers and Store Managers to support you on your development journey
• A focus on work-life balance with two consecutive days off (Fridays & Saturdays)
• Celebration of both team and individual success through region awards nights and store events
• Sparkle with exclusive team member pricing privileges on our product range
• Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance

About you

One of our values are We are Inclusive & Diverse which is why we are welcoming applications form all individuals who are able to demonstrate:

• Be comfortable in a customer-centric, highly measured environment and be excited by the idea of achieving both individual and team KPIs – you will feel comfortable coaching team members in these areas
• Have a desire to progress into a store management position, whilst creating and maintaining meaningful connections with both customers and team members
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A desire to discover customer’s stories; creating a premium in-store experience by showcasing our product personalised to their desires or occasion
• Create exceptional in-store displays and maintain high presentation standards
• Flexibility to work evenings, weekends, and public holidays on a rostered basis

About us

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.
Location: Chermside, 4032