Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada. We invite you to come and join the team behind the moments that matter.  

Showcase your inclusive and motivated leadership style as an Assistant Store Manager in our Merrylands Store. As one of our Leaders you will contribute to our high trust and high-performance culture. as well as coach and develop the Sales Team to achieve targets.  

What can we offer you? 

• Both onsite and remote training with our leadership network for you to have the opportunity to develop your retail career 

• Highly structured learning plan that starts with our 12 week ‘Stepping Stones’ training program to give you all of the product and sales skills to win in store.  

• Engage in an additional 24 week leadership training course that that covers everything from operations to coaching and leading your team on the sales floor 

• Access to a network of centres of excellence in Learning, HR, Finance, Talent Acquisition and others which will allow you to build on your fundamental understanding of setting your business up for success.   

• An amazing culture recognised through our best-in-class engagement survey results 

• Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance 

More about you 

• Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs 

• Confidence to oversee store operations alongside and in the absence of the Store Manager 

• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment 

• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store 

• Ability to manage relationships at a variety of levels within the business 

• A desire to provide an outstanding experience for both stakeholders and team members 

• Flexibility to work evenings, weekends, and public holidays  

About this role 

At Michael Hill, growth is in our DNA. For over 40 years we have delivered outstanding customer experiences to our customers and at the heart of that is our Retail Leadership team. This role is an opportunity to become part of our history by supporting the visions and goals of the business; together with the Store Manager you will create meaningful relationships, be a key part of providing ongoing coaching and mentoring to team members and lead by example on the sales floor.