3 x Permanent Full-Time Roles | Cannon Hill | WFH & On-Site Parking

Join a high-performing Technology Services team and help deliver smarter, faster and more connected solutions across the business. We’re looking for experienced Business Analysts who thrive on problem-solving, improving processes and partnering with stakeholders to drive meaningful change.

About the Roles:

Business Analyst - General

• Support a variety of business areas with process and system uplift.
• Lead requirements, documentation and cross-functional alignment.
• Contribute to BAU and project delivery across multiple domains.

Business Analyst - Digital

• Support digital platforms, online experience, and customer-facing technologies.
• Translate user journeys into technical requirements and feature development.

Business Analyst - Supply Chain

• Optimise end-to-end supply chain, logistics and inventory processes.
• Apply data and operational insight to drive efficiency and agility.

What You’ll Do:

• Analyse processes, identify improvement opportunities and design scalable solutions.
• Capture, document, and prioritise business requirements.
• Support Agile delivery including backlog management and sprint planning.
• Collaborate closely with IT, business stakeholders, vendors and developers.
• Maintain documentation and support knowledge sharing across teams.
• Resolve complex system or process issues with cross-functional input.

What You’ll Bring:

• Strong Business Analysis experience across medium-complexity initiatives.
• Skilled in requirements gathering, process mapping and documentation.
• Strong stakeholder engagement and facilitation ability.
• Understanding of Agile methodologies (DevOps/Jira preferred).
• Experience working with technical teams and vendors.
• Exposure to D365, AX, Power BI, SQL, SSRS, SharePoint or Teams (advantage).

Why Michael Hill?

• Flexibility: Hybrid working with WFH option.
• Culture: Join a supportive team where your insights shape business decisions.
• Growth: Opportunities to develop your career in a team that values commercial thinking.
• Perks: Discounts across our stunning product range and hundreds of retailers.
• Brand: Be part of a global business with bold plans and a brilliant future.

Your ideas will matter here, and so will your impact. Take the next step in your BA career and help us create smarter, faster, more connected ways of working!