Are you ready to be part of a team that’s transforming a brand and stepping into an exciting new era?

At Michael Hill, we are dedicated to helping people celebrate life’s most meaningful moments.

Imagine this: You walk into our vibrant Global Support Centre in Cannon Hill, greeted by a team that’s as passionate about learning and development as you are. You’re about to embark on a journey where your creativity and expertise will shape the future of our retail and support office teams.

Michael Hill is seeking a dynamic Learning Experience Partner to join us. In this pivotal role, you will report to the Development and Capability Manager and be instrumental in designing, developing, and delivering cutting-edge learning experiences that enhance the performance of our teams.

Why Michael Hill?

• Supportive Team: Join a diverse and inclusive team that values collaboration and mutual support.
• Global Exposure: Gain experience working with global audiences and diverse cultures.
• Empowering Environment: Thrive in a workplace that fosters trust and empowers you to take initiative.
• Career Growth: Be part of an exciting journey of growth and transformation with ample opportunities for career advancement.
• Exclusive Benefits: Enjoy fantastic team member purchase privileges and work from our state-of-the-art support office in Cannon Hill with onsite parking.

What sets Michael Hill apart:

• Heritage and Innovation: We blend a rich history with a commitment to innovation, offering a unique blend of tradition and modernity.
• Global Reach: Our international presence provides diverse experiences and opportunities.
• People-Centric Culture: We prioritize the growth, well-being, and engagement of our team members.
• Sustainability Focus: We are dedicated to sustainable practices and making a positive impact on our communities.

Key Responsibilities:

• Collaborate with stakeholders in support office and retail to analyze business challenges and recommend effective learning solutions.
• Design, develop, and deliver a variety of learning experiences, including videos, podcasts, eLearning modules, job-aids, and instructor-led training materials.
• Utilize data to understand business needs and create learning solutions that influence Key Performance Metrics (KPIs).
• Continuously update and improve learning experiences to ensure compliance and enhance business performance.
• Generate reports to evaluate learning projects and measure the ROI of learning initiatives.

What you bring to the table:

• Extensive experience (4+ years) in designing, developing, delivering, and evaluating learning experiences.
• Proficiency in using Learning Management Systems (LMS) and tools like Articulate Storyline, Rise, and Vyond.
• Strong background as an Instructional Designer and e-Learning Developer for adult education.
• Exceptional interpersonal skills with the ability to actively listen and communicate effectively.
• Excellent productivity and the ability to manage workflow and competing priorities.
• A passion for being visible and approachable within the business.

If you are a customer-centric and results-driven professional who thrives in a fast-paced environment where innovation and continuous improvement in HR and business practices are key, we’d love to hear from you. Join us at Michael Hill and be part of our exciting journey – APPLY NOW!