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Assistant Store Manager | Knox City

  • 519071
  • VIC, Melbourne metro area, VIC, Australia
  • Full Time - Permanent

Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Knox City as a valued Assistant Store Manager you’ll be helping our customers mark life’s most memorable moments.

Located in the bustling Knox City Shopping Centre, our store enjoys a vibrant atmosphere with a loyal customer base, offering the perfect environment to showcase your leadership skills and build meaningful customer connections.

You will enjoy

  • Dedicated training and development programs to set you up for success - 12 week 'Stepping Stones' to immerse you in product knowledge and leadership
  • Additional mentorship available for those that want to progress further in retail leadership
  • An attractive salary with monthly and annual incentives for sales performance achievements
  • A focus on Work / Life balance with planned in advance rosters with two consecutive days off (typically Friday’s & Saturday’s) - your flexibility to adjust when required will be appreciated as we trade late nights, weekends and public holidays
  • Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance
  • Enjoy Team Member Purchase Privilege with exclusive pricing on our products
  • A welcoming and cohesive team environment you will be supported to achieve performance milestones

About you

One of our values are We are Inclusive & Diverse which is why we are welcoming applications form all individuals who are able to demonstrate:

  • Be personable and approachable in a strong sales environment, and maintain a positive, productive outlook on team performance, management and development
  • Create a premium experience and connect with customers to discover their own story; showcasing extensive product knowledge
  • Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets having a willingness to coach and develop team members in this area
  • Confidence to oversee store operations alongside and in the absence of the Store Manager
  • A customer centric focus with the ability to maintain multiple client relationships in a highly dynamic environment
  • Demonstrate a proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store
  • Complement our premium brand through impeccable personal, store and team presentation

About us

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.

Location: Wantirna South, 3152

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