Love Processes, Creativity & Leading with Purpose?

If you’re the kind of person who thrives on structure, loves solving operational puzzles, and gets a kick out of delivering flawless customer experiences - this is your time to shine!

Based at Michael Hill’s Support Centre in a full-time role (7 am to 3 pm). We’re looking for a detail-oriented professional to support our manufacturing operation - with a unique twist!

What’s the Opportunity?

This isn’t just another admin management role - it’s your chance to lead, innovate, and make a real impact. You’ll oversee purchasing, inventory, supplier credits, and goods returns, while coaching a high-performing admin team.

What sets this role apart? You’ll work closely with our workshop teams and regularly meet with Merchandising to collaborate on product — blending operational excellence with creative input!

What You’ll Do:

• Lead and energise a team to deliver top-tier manufacturing support
• Own purchasing, inventory, and supplier processes with precision
• Keep workflows smooth and deliveries on time
• Solve problems, streamline operations, and drive continuous improvement
• Build strong relationships with suppliers, stores, and internal teams
• Champion customer-first thinking in everything you do

What You’ll Bring:

• Leadership experience and a passion for team development.
• Strong admin and invoicing skills (Microsoft D365 experience a plus!).
• A sharp eye for detail and a love for process.
• Excellent communication and stakeholder management.
• Jewellery knowledge? Even better!

Why You’ll Love It Here:

• A supportive team culture.
• Discounts across our stunning product range and hundreds of retailers.
• Real opportunities to grow and make your mark.
• Be part of a trusted brand across Australia, NZ & Canada.
• Free on-site parking

Ready to Lead with Sparkle?

Apply now and help us deliver brilliance behind the scenes at Michael Hill.