Michael Hill is a globally recognised jewellery brand, celebrated for its rich heritage and commitment to life’s most meaningful milestones. As a valued Sales Professional in our Michael Hill Chadstone team, you’ll support customers in celebrating life’s special moments while building a rewarding and fulfilling career.

Located within Australia’s premier fashion and lifestyle destination, our Chadstone store offers a true flagship environment — elevated, fast-paced, and highly customer-focused. You’ll engage with a sophisticated and diverse clientele, delivering a premium, personalised experience while showcasing our beautifully crafted jewellery collections.

Why You’ll Love This Role

• Structured Development – Begin your Michael Hill journey with our 12-week Stepping Stones programme, designed to build your confidence, product knowledge, and customer service capability
• Performance Incentives – Enjoy monthly rewards that recognise your achievements, passion, and drive
• Work–Life Balance – Benefit from a consistent roster and stable hours as part of a supportive and high-performing team
• Recognition & Celebration – From in-store celebrations to regional awards, we love recognising success across our teams
• Exclusive Team Discounts – Access special team member pricing across our stunning jewellery collections

About You

• A genuine passion for connecting with customers — discovering their story and delivering a premium, personalised in-store experience
• Confidence working in a customer-centric, KPI-driven environment (previous retail experience and POS proficiency will be highly regarded)
• A strong eye for detail, with the ability to uphold exceptional visual merchandising and presentation standards
• A willingness to learn, take on feedback, and grow within a flagship retail environment
• Flexibility to work evenings and weekends up to 25 hours per week, with specific availability on Tuesday, Friday and Saturday

About Michael Hill

Since 1979, Michael Hill has been a symbol of timeless style and exceptional craftsmanship. With stores across three countries, we’re proud to be certified by the Responsible Jewellery Council and committed to sustainability, inclusion, and celebrating life’s special moments.

Apply now and start your journey with Michael Hill Chadstone!