We are a market leading, premium jewellery brand operating a network of stores across Australia, New Zealand and Canada. As an influential Sales Professional with our Michael Hill Chadstone team, you’ll be the centrepiece to helping each customer mark life’s most memorable moments.

We are seeking candidates with a background in retail sales who can connect with our Chinese demographic, and we ideally welcome Mandarin-speaking applicants. This opportunity is based in our beautiful, recently refurbished flagship store at Chadstone, a premier shopping destination with a diverse customer base and endless opportunities to create memorable experiences. We are happy to offer roster flexibility and are open to candidates seeking casual, permanent part-time, or full-time positions.

What we can offer

• Dedicated on-the-job training to set you up for success – an initial 12 week 'Stepping Stones' program to immerse you in product and operations knowledge
• A focus on work-life balance with planned in advance rostering
• An attractive monthly incentive program additional to your hourly rate to reward and recognise you for key performance achievements
• Celebration of both team and individual success through region awards nights and store events
• A welcoming and cohesive team environment where you will be supported to reach sales and career milestones
• Sparkle with exclusive team member pricing privileges on our product range
• Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance

About you

One of our values is that ‘We are Inclusive & Diverse’ which is why we welcome applications from all individuals who are able to align themselves with and demonstrate the following:

• A fascination to connect with our customers to discover their story; creating a premium in-store experience by showcasing our product personalised to their desires or occasion
• Be comfortable in a customer-centric, highly measured environment and excited by the idea of achieving both individual and team KPIs (experience in a retail setting with POS proficiency highly regarded)
• Create exceptional in-store displays and maintain high presentation standards
• Actively welcome and participate in developmental coaching from knowledgeable retail leaders and fellow team members alike
• Flexibility to work evenings, weekends, and public holidays on a rostered basis

The opportunity

You will be enthusiastic and eager to showcase and sell the Michael Hill story through our beautifully crafted product.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.

Location: Chadstone, 3148