Join our premium flagship store in Chadstone, one of the largest and most luxurious Michael Hill locations. We’re seeking a dedicated Concierge to deliver a personalised, memorable experience for every client who walks through our doors.

As part of our reimagined flagship, you’ll help customers celebrate life’s special moments while representing a renowned international jeweller with a proud heritage and a strong commitment to sustainability.

What we can offer

• Opportunity to be part of our premium flagship store, one of our largest and most luxurious stores to date
• Receive advanced training to enhance your ability to deliver exceptional customer interactions, elevating their experience to new heights
• A fixed roster which will offer you work life balance - 22-26 hours per week
• Sparkle with exclusive team member pricing privileges on our product range
• Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance

About you

• Skilled at managing a dynamic client flow, anticipating customer needs, and enhancing the in‑store experience
• Warm, proactive and attentive with strong communication skills
• Able to maintain a welcoming environment while coordinating with the store team
• Confident in sharing our brand story, product knowledge, and service offerings
• Comfortable multitasking, taking initiative, and adapting to changing priorities
• Available to work Thursday to Sunday, with flexibility to increase hours as needed

If you are ready to elevate your career and be part of something extraordinary, we welcome you to apply and join us on this exciting journey. We celebrate diversity and encourage applications from all backgrounds to create a vibrant and inclusive workplace.

Be part of something special. Be part of Michael Hill. APPLY NOW!