Join Michael Hill Townsville (Aitkenvale) – Where Passion Meets Purpose

Work Sunday to Thursday – Enjoy Fridays and Saturdays Off

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment and love connecting with people?

If you're motivated by results, inspired by beautiful products, and ready to make a meaningful impact, this is your opportunity to shine.

Why Michael Hill?

Since 1979, Michael Hill has been a trusted name in fine jewellery, known for timeless elegance and exceptional craftsmanship. With stores across Australia, New Zealand, and Canada, we are proud to be a Responsible Jewellery Council certified company. Our mission is to celebrate life’s meaningful moments, foster an inclusive workplace, and support sustainability.

What We Offer

• Structured Training: Begin your journey with our 12-week ‘Stepping Stones’ program, designed to build your product knowledge and customer service skills.
• Work-Life Balance: Enjoy a consistent Sunday to Thursday roster with Fridays and Saturdays off to support your wellbeing.
• Performance-Based Incentives: Earn monthly bonuses based on your achievements and contributions.
• Recognition and Celebration: Be part of a team that values and celebrates individual and collective success.
• Team Member Discounts: Access exclusive pricing on our jewellery range.

What We’re Looking For

• Sales Professional: You’re passionate about helping customers find the perfect piece and delivering a premium in-store experience.
• Goal-Oriented and Customer-Focused: You thrive on meeting sales targets and KPIs in a customer-centric environment.
• Creative and Detail-Oriented: You take pride in maintaining store presentation and creating engaging displays.
• Eager to Learn and Grow: You’re motivated to develop your skills and advance your career within a supportive team.
• Flexible and Reliable: Available to work evenings, weekends, and public holidays on a rostered basis.

The Opportunity

We offer a guaranteed 38 hours per week and the chance to immerse yourself in the Michael Hill story—from our luxurious products to our rich heritage. You’ll be a key part of a team that delivers a world-class customer experience.

Apply Today

Take the next step in your retail career and become part of a brand that celebrates passion, purpose, and people.