We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

This role focuses on elevating the customer experience while building long-term community relationships and a high-performance sales culture through coaching, clienteling, and Flexiti. Michael Hill Place d’Orleans offers a strong platform for leaders who want to develop their teams and make a meaningful business impact.

Location: Ottawa, K1E 0B6

What can we offer you?

• Competitive salary and bonus programme
• Enjoy a competitive extended benefits package including health, dental and employee assistance program
• Retirement plan with company match (RRSP)
• Exclusive team member pricing
• Engaged and talented leaders who are committed to the development of your career
• Dedicated training and development programs to set you up for success
• Reward and recognition and celebration of your success through awards nights, team events and international conferences.
• An amazing culture recognized through our best- in- class engagement survey results
• The Salary range for this position is between 70,000-$75,000 based on relevant experience, skills and alignment with the role.

More about you

• Demonstrated experience in a leadership position providing a supportive, engaged and high-performance culture
• Proven ability to deliver results in a sales environment focusing on individual and team goals; initiating strategies to obtain these targets
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Desire to attract, lead, and develop team members to bring out the best in everyone and support the business
• Ability to foster a story telling environment where product knowledge and passion are showcased to our customers
• Proven ability to manage internal relationships
• A desire to provide an outstanding experience for both stakeholders and team members
• Positive, energetic and fun disposition with a mindset for growth

About this role

The Store Manager position at Michael Hill Place d’Orleans is an exciting opportunity for an engaging professional with a strong business acumen who will nourish the relationship between brand and customer showcasing the Michael Hill story.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.

This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria.

Requests for accommodation can be made at any stage of the recruitment process.