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Return to Work and WHS Coordinator

  • 520609
  • QLD, Brisbane metro area, QLD
  • Full Time - Permanent
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Permanent | Full-Time | Hybrid - Cannon Hill Office

Join our People & Culture team as a Return to Work & WHS Coordinator in this mid-level opportunity, ideal for a RTW or injury management professional with around 2–5 years’ experience.
 
In this hands-on role, you’ll support the recovery, safety, and wellbeing of our team members across Australia and New Zealand, working closely with leaders to deliver safe, durable return-to-work outcomes and strengthen our safety culture across retail and support environments.
 
Why this Role Matters
 
This is a people focused position, perfect for someone with return-to-work coordination experience who enjoys being connected to the business. You’ll support team members after incidents, guide safe and durable return to work programs, and help strengthen our safety culture across retail and support environments.

What You’ll be Doing:

  • Supporting injured team members and developing, implementing, and monitoring effective RTW plans.
  • Managing workers compensation claims and liaising closely with leaders.
  • Promoting safe work practices and maintaining accurate claims and WH&S records.
  • Fostering positive insurer relationships.
  • Contributing to WHS and wellbeing initiatives across the business.

What You’ll Bring:

  • 2-5 years hands on, workplace RTW experience.
  • Experience in workers compensation / injury management (multi-jurisdictional ideal but not critical).
  • Strong communication, empathy, and stakeholder engagement skills.
  • Ability to manage competing priorities and apply Workers Compensation and WHS legislation
  • Current Rehabilitation & RTW Coordinator qualification (desirable but not critical)

Why Michael Hill?

  • Flexibility: Hybrid working with WFH (1-2 days) per week and state of the art offices with free onsite parking.
  • Culture: A supportive team environment and collaboration across People & Culture and WHS.
  • Growth: Real opportunities for development and career impact.
  • Brand: Be part of a global business with bold plans and a brilliant future.
  • Perks: Discounts across our stunning product range & access to our exclusive rewards platform providing discounts and cashback with multiple retailers. Free access to our Employee Assistance Program.

Ready to support safer workplaces and make a meaningful impact? Apply now.

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